Water Services (Amendment) Bill 2025

Public bill · Private Member · Introduced

Extends the powers of the Commission for the Regulation of Utilities to set clear rules for how Uisce Éireann handles water outages and interruptions, including standards for service, communication, emergency water supplies and possible rebates or compensation for affected customers. It also sets up a formal way for customers to have complaints about water cuts and service interruptions resolved. In plain terms, it aims to make water disruptions better managed, better explained, and easier to challenge when things go wrong.

Formal long title

Bill entitled an Act to amend the Water Services (No. 2) Act 2013 to give the Commission for the Regulation of Utilities (CRU) the legislative remit to develop a code of practice for water service outages and to amend the Water Services Act 2014 to establish a dispute resolution mechanism for customer complaints regarding service interruptions and outages.

Last updated 15 May 2025