Finglas telephone service delays
The Minister attributed delays to the exchange-building extension and subsequent industrial action, saying most applicants might be connected in coming months if the dispute is resolved. He said Finglas had worse delays than elsewhere in Dublin and assured the Deputy that the area’s local-authority character did not affect service priority.
asked the Minister for Posts and Telegraphs why some applicants for telephones in the Finglas area, Dublin, are obliged to wait for periods in excess of three years.
Comment on this
The applications referred to have not been attended to earlier because mainly of delays in extending the exchange building to take extra equipment and in installing the equipment. The new equipment has been ready for some months but the work of clearing the waiting applications has, unfortunately, been held up by industrial action taken by the exchange staff. I hope it may be possible to give service to most of the waiting applicants in question over the coming months.
Comment on this
I am glad to hear that from the Minister. Will he indicate if the delay in this area is greater than that in any other part of the city?
Comment on this
I believe it is. Unfortunately, the industrial dispute in question is still on. We are very concerned about the situation at the Finglas Exchange and efforts are being made at present to resolve the dispute in question. I am sure the Deputy will agree with me in hoping for an early end to the dispute. Then we can get on with clearing the waiting list.
Comment on this
I accept what the Minister has said. Is the Minister indicating the sole reason for the delay arises from the industrial dispute in question?
Comment on this
No. I did not mean that the sole reason for the delay was the industrial dispute. There were two reasons for the delay: one was the delay in completing the building and the secondary one was a dispute which then broke out after completion of the building and which is still continuing.
Comment on this
I hope it is not the policy of the Department that in regard to servicing areas which might be regarded as local authority areas where the volume of applications would not compare with those in a higher priced housing area this is not a consideration.