Delays processing housing grants
The Minister attributed delays to a large volume of applications and said overtime and additional staff were being used to reduce them. He declined to dispense with inspections and said some delays also arose because applicants were slow to provide requested information.
asked the Minister for the Environment if his attention has been drawn to the undue delays in the processing and payment of housing grants and the proposals, if any, to remedy this situation.
Comment on this
There are some delays in processing and paying housing grants due to the huge volume of applications being received. Efforts are being made to reduce these delays by indoor and outdoor overtime and increasing the existing administrative and technical staff. I am hopeful that these measures will bring about a gradual improvement in the situation.
Comment on this
(Cavan-Monaghan): In keeping with the Minister's general policy would he consider dispensing with inspections as he did with the driving test, and that might speed up the payment of the grants?
Comment on this
(Cavan-Monaghan): What is the longest delay between the notification that a house is finished and the inspection, because that is where the delay is taking place?
Comment on this
If the Deputy puts down a question I will answer it. I have recruited more staff for inspections and I hope to relieve whatever delays there are as quickly as possible.
Comment on this
The delays are not always on the side of the Department. When further information is required some applicants are very slow to furnish it.
Comment on this
In recruiting extra staff to deal with the backlog which arose as a result of the postal strike did the Minister have any difficulties with the Department of the Public Service?