Legal aid centre staffing and access
Keating says applicants have been turned away and questions whether understaffing denied people legal aid. Collins says applicants were given appointments and the Dublin centres’ initial problems have improved; Keating disputes this and urges extra staff.
asked the Minister for Justice if he is aware that people have been and are being turned away from the legal aid centres recently set up by the Government; if he proposes to allocate more staff to them; and if he will make a statement on the future of these centres.
Comment on this
Up to the present the Legal Aid Board have opened seven centres, of which two are in Dublin. I have been informed by the board that there is no problem in dealing immediately with all applications for legal aid received at the five law centres located outside Dublin.
As regards Dublin, a very heavy demand for services was experienced as soon as the centres opened last August. This was undoubtedly due in part to the backlog of cases awaiting the introduction of the scheme and it created teething problems for the centres which became quite difficult late last year. The position has improved since then and, as I shall explain in a moment, a further improvement may be expected very shortly.
I am informed that the present position in the centres is that all cases which are considered urgent by the board's solicitors can be and are dealt with immediately. Non-urgent cases in one centre are given appointments to see a solicitor within seven days while such cases in the other centre are asked to call back or telephone in two weeks when they are either given an appointment to see a solicitor within three weeks or dealt with immediately if circumstances have changed so as to make the matter urgent.
I am assured that there is not, nor has there been, any question of refusing to receive applications. All persons who seek legal aid are invited to complete an official application form when they call to a centre and are assisted in this by the clerical staff if necessary. This happens whether the applicant can be granted an immediate interview with a solicitor or not.
As I have said, the position has already improved since the end of the year but, in addition, measures have been taken to increase the capacity of the Dublin centres. At the request of the board I recently authorised the appointment of four additional solicitors with the necessary support staff for these centres. I am informed that one of the solicitors has already been recruited by the board and that they are in the process of recruiting the other three. This will bring the total number of solicitors employed by the board in Dublin to ten.
In addition the board intend to open a further law centre in Dublin as soon as possible.
Comment on this
Have the teething troubles to which the Minister referred included turning away people because of understandable over-working by the staff engaged in the centres at the time? Does he accept that a number of people did not have the chance to avail of a legal aid service because of lack of facilities which the staff in the centres were given by his Department?
Comment on this
The Deputy probably missed the part of my answer where I dealt with that, where I said that people were not turned away, that appointments were made for people and they came back and kept the appointments.
Comment on this
Would the Minister accept from me that his story is not correct and that people were told "We cannot deal with you" whatever the Minister has in his brief?