Might I ask the Minister if it is possible for the ordinary person to get an answer to a letter from his Department or the Department of Social Welfare? I can give the Minister details of a case in which a person wrote 11 times since October and got no answer. That is one case only. There are quite a number of others. Is the Minister aware that people cannot get replies to letters——

Or telephone calls.

I am quite surprised at Deputy Crotty complaining about telephone calls since I know that within my Department there is a special arrangement which applies to Deputy Crotty under which his secretary receives direct communications from the Department in relation to problems. If the Deputy has a specific problem to which he is unable to find a solution and if he will give me details, I will have it solved for him.

Question No. 26.

I have been endeavouring to get in touch with the Minister for the last three months and I have failed, so——

The Minister must be inundated with complaints from people who cannot get replies.

I cannot even get in touch with him. The Minister will not talk to me, so there is no point in his saying that.