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Dáil
‹ Ceisteanna—Questions. Oral Answers. - Maternity Benefit Claims.

Unanswered calls to the Department

Summary

Crotty said calls rang unanswered for long periods. Woods said a larger PABX system was being arranged, though new cabling was required.

Could the Minister explain why one cannot get an answer to a telephone call to his Department? It is not because of an engaged line. Having dialled the number one can hear the telephone ringing but it is not being answered. I had four telephones ringing in his Department last week and one was answered after half-an-hour. They were not engaged.

Comment on this

This supplementary question is very far from the basic question. The problem is with the telephones. If the Deputy asks me I will get him detailed information about the telephone situation. I have said in the House previously that our only solution to the telephone problem is a completely new and much larger PABX system. That process is under way but it requires new cabling.

Comment on this

There is chaos in the Minister's Department.

Comment on this

The telephones were ringing.

Comment on this