Public reporting of suspected abuse
Flaherty and Owen asked how the public could identify and report suspected abuse, including whether a publicised phone line was needed; Woods said he would consider public awareness and address a separate question on a 24-hour service.
The Minister referred to the dissemination of information. What efforts are made to ensure that the list is up to date by ensuring adequate dissemination of the guidelines? The Minister mentioned teachers. At what point do teachers come across this? Does the Minister feel there is need for public involvement, the involvement of non-specialised personnel, who may be able to refer cases and who might then be included on this list? Is there sufficient public knowledge that the director of community care is the person who should be notified of a suspected case of non-accidental injury?
Comment on this
I am not sure that members of the public and of the community generally could be further advised. I will certainly pursue that matter further following the points made by the Deputies.
Comment on this
Is it the Minister's intention to provide a telephone number in the different areas where a member of the public could contact a source to have such a matter attended to? The situation at the moment is that if a member of the public reports a case to a social worker there is no guarantee that that social worker will follow it up and a member of the public has no guarantee that that case will be properly handled. Will the Minister say if he will provide a well publicised telephone number?