Replies from the Social Welfare Department
Mitchell complained that Deputies were not receiving replies to departmental inquiries. Gallagher said the delay in the supplied case arose because the claimant had not sent the information needed to process payment, and Mitchell again asked the Minister to investigate reply difficulties.
Can the Minister say if there are difficulties in regard to getting replies from his office? I ask the question because it appears that Deputies find it necessary to table parliamentary questions in order to get information. Apart from acknowledgement, there is no response from the Department to inquiries and, consequently I am asking the Minister to look into the matter.
Comment on this
(Mayo West): I understand from the information available to me that the problem to which the question relates arose because of the person concerned not sending in the necessary information to allow payment of his claim to be speeded up.