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Dáil
‹ Ceisteanna—Questions. Oral Answers. - Telephone Service.

Dublin Subscriber's Disputed Bills

Summary

Shatter said a Dublin subscriber disputed excessive charges on two quarterly accounts. Donnellan reported that the accounts had checked out, but agreed to investigate again; he said no line fault could have caused over-recording.

asked the Minister for Posts and Telegraphs if he will investigate the January-March and April-June 1983 telephone accounts forwarded to a person (details supplied) in Dublin as the amount of units charged in those accounts is greatly in excess of those stated to have been used by him.

Comment on this

The accounts for the quarters in question were investigated and were found to be correct.

Comment on this

Is the Minister aware that the subscriber is still unhappy and believes he is being billed for telephone calls that were not made? Would the Minister have this matter investigated again?

Comment on this

Yes, I will have it reinvestigated. I want to tell the Deputy that there was no fault on the line during 1983 which could have caused any type of over-recording.

9.

Comment on this