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Dáil
‹ Ceisteanna—Questions. Oral Answers. - Social Welfare Benefits.

Courtesy During Eligibility Inquiries

Summary

Wilson complained that some departmental officers treated applicants discourteously during inquiries. The Minister invited details and promised to investigate any cases of discourteous conduct.

The Minister is noted for his humanity. Will he see to it that officers of his Department when making inquiries into the eligibility for social welfare payments, particularly unemployment assistance, will behave with civility towards citizens and not in the way they are behaving in certain areas?

Comment on this
Fergus O'Brien Mr. F. O'Brien Fine Gael

If the Deputy will give me details of such cases——

Comment on this

I certainly will.

Comment on this
Fergus O'Brien Mr. F. O'Brien Fine Gael

——I will be only too anxious to take them up. I believe officers in my Department act in a courteous way by and large, but if officers are not behaving in a courteous manner I will have the matter taken up.

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