Dáil
‹ Ceisteanna—Questions. Oral Answers. - Social Welfare Benefits. Courtesy During Eligibility Inquiries
Summary
Wilson complained that some departmental officers treated applicants discourteously during inquiries. The Minister invited details and promised to investigate any cases of discourteous conduct.
The Minister is noted for his humanity. Will he see to it that officers of his Department when making inquiries into the eligibility for social welfare payments, particularly unemployment assistance, will behave with civility towards citizens and not in the way they are behaving in certain areas?