Public offices’ lunch-hour opening
Mr. Ahern asks for public-facing offices to provide services during lunch so people in work can visit; the Minister says plans for lunch-hour and possibly evening opening are under negotiation.
I am aware of the Minister's concern to make this principle work. He has already succeeded in doing away with the concept of the nameless civil servant by insisting on them identifying themselves. With regard to the question of lunch time opening of major offices in Dublin city, I should like to ask the Minister to provide a limited service because it seems that major Departments, without naming any particular Department, cease providing a service at lunch time, particularly sections that deal with the public. People are not always in a position to get time off to call to a Department to collect or deliver a form.
Comment on this
The Deputy will probably be aware that that matter was also addressed in the White Paper. The White Paper set out the Government's intention to ensure that offices which are major centres used by the public will be open during lunch hour and, perhaps, at a later time in the evening in order to facilitate those who are in employment during normal office hours. Discussions are fairly well advanced in negotiations which it is hoped will bring about that type of opening which will be designed to suit the public as much as possible.