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Dáil
‹ Ceisteanna—Questions. Oral Answers. - Office of the Revenue Commissioners.

Revenue Commissioners reform and staffing

Summary

An outside expert is being selected to review the Revenue Commissioners’ operations and improve efficiency, including both tax collection and repayments; no report date was given. The Minister confirmed that vacancies and requests for additional staff were affected by public-service staffing limits, while arguing that staffing must be weighed against expenditure and affordability. Questions about outstanding tax and further staffing were left unanswered before the Chair moved to the next question.

asked the Minister for Finance if a management consultancy agency has been commissioned to look at the operation of the Revenue Commissioner system; and, if so, when their report will be published.

Comment on this
John Bruton Mr. J. Bruton Fine Gael

The Taoiseach announced in the House on 23 October last that an outside expert would be brought in to the Office of the Revenue Commissioners to direct and advise on the implementation of reforms and to develop ways and means of further improving collection and enforcement, including, if necessary, restructuring of the office. The selection of this outside expert is being pursued at present and an appointment will be made in due course.

Comment on this

The Minister has said that the role of the consultant was to develop means of more efficient collection. Would he not also acknowledge that one of the major problems experienced by the public is getting repayments from the Revenue Commissioners paid on time? This is as important as collection and enforcement. Would he also ask if the grading structure in the Revenue Commissioners, which has to be unique because of its complexity, will be reviewed?

Comment on this
John Bruton Mr. J. Bruton Fine Gael

The answer to the first part of the question is yes, and the second part is, presumably, yes.

Comment on this

While I welcome a definite reply to the first part——

Comment on this

It is difficult to get a supplementary out of two yeses.

Comment on this

I welcome the emphatic yes to the first part of my question but does that mean that the terms of reference announced by the Taoiseach —the Minister said the Taoiseach referred to collection and enforcement — will be extended to include repayment where appropriate?

Comment on this
John Bruton Mr. J. Bruton Fine Gael

The experts will be looking at the entire operations and efficiency of the Revenue Commissioners. In dealing with files more quickly, they will deal not only with the collection aspect but with repayments as well. I believe there is no need to amend the terms of reference because commensense will ensure——

Comment on this

That is not very reliable.

Comment on this
John Bruton Mr. J. Bruton Fine Gael

——that any investigation designed to improve the efficiency of the Revenue Commissioners will apply to collection and repayment.

Comment on this

Will the Minister say if at present there are a number of staff vacancies unfilled, and if there are a number of requests from various sections within the Revenue Commissioners for additional staff to speed up payments and that the filling of these vacancies is being delayed pending the outcome of this report?

Comment on this
John Bruton Mr. J. Bruton Fine Gael

The answer to both questions is yes, because there is an embargo in the public service which has been very effective in reducing numbers and this has affected the Revenue Commissioners.

Comment on this

And it has been very effective in delaying collections——

Comment on this
John Bruton Mr. J. Bruton Fine Gael

Obviously staff numbers cannot be reduced without some cost. We cannot hope to reduce taxation without reducing expenditure and one part of public expenditure is numbers and levels of pay.

Comment on this

Is the Minister satisfied with the amount of tax outstanding?

Comment on this
John Bruton Mr. J. Bruton Fine Gael

I am sure the Deputy is not trying to put words into my mouth. Of course I would like to be able to afford to have more staff in an office as important as the Revenue Commissioners, but it is a question of what we can afford and having a uniform policy in regard to staff numbers, which was provided by the embargo and is now being provided by the new guidelines.

Comment on this
John J. Ryan An Leas-Cheann Comhairle Labour Party

Question No. 14.

Comment on this

On balance is the Minister satisfied with the level of outstanding tax? Will he provide additional staff?

Comment on this
John Bruton Mr. J. Bruton Fine Gael

I did not hear that question because my attention is fixed on the Chair.

Comment on this

Arising out of what the Minister said——

Comment on this
John J. Ryan An Leas-Cheann Comhairle Labour Party

I am calling Question No. 14.

Comment on this