It is a mess. One cannot contact it these days.

The Bill was a disaster.

We had a discussion on this issue at Government this week. He is working to ensure the system works better in the coming year. One of the things that would help is the full completion of application forms for student grants-----

That is not true.

-----and the full submission of the accompanying documentation that is required with student grant applications. One of the problems last year was that many of the applications that were submitted did not contain the full information-----

That is spin.

-----or the full back-up information. Those who are applying for student grants will help the situation themselves by ensuring the applications are fully completed and the supporting documentation is submitted with it.

It was not their fault.