Go-Ahead bus reliability
Deputy Higgins complains that Go-Ahead services in Lucan are unreliable and leave vulnerable passengers stranded. The Tánaiste agrees reliability matters and says he will ask the Minister to look into the issue.
I raise with the Tánaiste the unreliability of Go-Ahead bus services. Since BusConnects in Lucan, we have new local routes, but they are not reliable. In Lucan, we have the L51 and L52 routes, as well as the 175 route from Citywest to UCD. These are Go-Ahead routes, and all problem routes. When these buses do not arrive, that has consequences. People are left stranded and stuck. I have been told by older people in Lucan that they are not going out at night any more because they have been left standing at a bus stop, alone in the darkness, waiting for a bus that does not come. I have been told by students that they have to rely on public transport to get to college and they are missing lectures because the 175 bus does not show up. This is making us wonder whether the Go-Ahead service is named wrong, because it certainly does not go and it is certainly not ahead. These experiences are backed up by NTA fines. It is the experience of my constituents that Go-Ahead does not have the capacity or resources to fulfil its contractual obligations. What can be done?
Comment on this
It is very important that public transport services, such as buses, trains or Luas services, are reliable. That is one of the reasons people take public transport - they can avoid the traffic and have some reliability in terms of when they leave and when they arrive. We have a lot of real-time passenger information to help passengers in that regard. I hear what the Deputy says, however, about the particular Go-Ahead services in her constituency. I do not have any information on that to hand but I will inform the Minister, Deputy Ryan, this afternoon that it was raised here and perhaps he or the NTA can get back to Deputy Higgins directly.