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Dáil
‹ Ceisteanna ar Pholasaí nó ar Reachtaíocht - Questions on Policy or Legislation

An Post delivery disruption

Summary

Deputy Higgins raises major postal delays in west Dublin after operational changes at delivery offices. The Tánaiste says An Post is responsible for operations but the Government has supported it financially and wants service changes to work properly.

I am not sure if the Tánaiste is aware but there is disruption to our postal service in Dublin. It is due to what An Post calls a new operational plan for Fonthill and Blanchardstown delivery offices. The result is that residents in Lucan and Clondalkin are badly affected, with many deliveries significantly delayed. I have constituents and businesses experiencing delays with important documentation and others are having ghost deliveries, whereby they are notified they are about to get a delivery and it does not arrive. An Post has informed me it is taking steps to minimise disruption. I hope it is also taking steps to minimise disruption to its staff through a fair and reasonable change management strategy. What is going on with our only postal service provider? How can we better support postal workers and ensure my constituents get their deliveries on time?

Comment on this

I thank the Deputy for raising the issue. The Minister of State, Deputy Chambers, has been attentive to the needs of An Post. He and the Government have worked over the past two or three years to support An Post through a variety of funding approaches. An Post is responsible for operational planning and change of systems. I think the Deputy indicated it will either review or make sure the situation lands well.

The management of An Post has executed significant reforms in recent times and has been effective in that regard, while understanding the calls from the political system for good coverage of An Post services across the country. The retention and viability of An Post are things that everybody in the House, because of the company's social and community dimensions, is keen to see continue.

Comment on this