ATM access and cash services
Deputy Durkan welcomed efforts to preserve cash services and asked about failing ATMs and a House cash machine. The Finance Minister said forthcoming legislation would let the Central Bank set customer service standards and register and regulate ATMs.
Initially I had proposed to raise the St. John of God services. I acknowledge the reply and may raise that again. Today, I praise the Minister for Finance for his efforts to ensure the continuity of cash services throughout the country by use of ATM machines. I ask whether he is aware of the number of such machines that are out of order on a fairly regular basis when one goes to use them. Is this a surreptitious way of introducing their phasing out? As gesture of goodwill on the part of the lending institutions, I ask them to restore to this House the cash dispensing machine-----
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-----that was there for the convenience of the many people within the House, staff and Members of the House, as a safe means of accessing cash.
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I thank Deputy Durkan for raising the issue and for his support. I also point out that within the legislation there will be the power for the Central Bank to set customer service standards. Therefore, the issue he raises about having to go to two, three or perhaps four ATMs in order to find one that is working will be dealt with, because for the first time they will be registered and regulated. I will not have the power as Minister to say that there must be an ATM in a particular location-----
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-----but the Deputy will be glad to know that there is a local deficiency test within the legislation which he can raise with the Central Bank.