Passport application delays
Deputy Ó Murchú raised passport application backlogs, document-checking delays and concerns about overtime and paper applications. The Taoiseach said processing had improved but he would raise the current issue with the Tánaiste and Foreign Affairs Minister.
This morning, I heard that 33,000 passport applications were received last week. At this point, there is a backlog. Staff are obviously working. I think everyone would say that we get a great service with the Oireachtas line. I have questions about overtime. Whenever there are issues, all resources are brought to bear because we do not want people missing holidays, etc. People are finding that their documents are being uploaded but there seems to be an issue with getting them checked. I do not know if there are enough checkers. I have also been told that paper applications are taking an incredibly long time - longer than anticipated at this point in time. I know we constantly have this issue but there is a need to streamline the service. It would be beneficial if the checks to find mistakes, etc., could happen at an earlier stage.
Comment on this
I thank Deputy Ó Murchú for raising this issue. I will certainly talk to the Tánaiste and Minister for Foreign Affairs. Considerable progress was made on the issue. In my constituency work I have seen improvements in processing times with the online system. If there is a niggle in the system now, it is right that the Deputy has highlighted it. I will raise it with the Tánaiste.