16. Deputy Sean Sherlock asked the Minister for the Environment, Climate and Communications how an Eircode can be connected to broadband (details supplied). [40549/24]

The National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.

The premises in question is in the BLUE area on the broadband map. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30 Mbps download and 6 Mbps upload.

The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard. There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.

If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30 Mbps, they should raise a query via the Department of Environment, Climate and Communications (DECC) webform at secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx and the Department will escalate with the commercial operator to investigate this matter further.

As per records made available to this department the premises in question is a new build and has been included in open eir’s Full Fibre deployment programme which will provide a full fibre Gigabit connection however the build process has not yet commenced within this premises' area.