Tonight marks eight weeks since Storm Éowyn, but people across Connemara are still without broadband or a telephone service. Any of us who have tried to contact, deal with or get answers from the network providers have been met with absolute nonsense. No dates or information have been provided. This is very serious. I have been informed that if there is an emergency situation involving a child at school, the parents cannot be contacted. Has the Tánaiste been in contact with these network providers? If he has not, will he please get in contact with them? It has been eight weeks. The situation needs to be sorted.

The Deputy is dead right. I hear these complaints as well. I also hear about the significant contrast, for want of a better word, between the service provided by the ESB in local communities and the approach taken by some private operators. I will not name companies, but I have heard criticism of particular companies regarding their lack of responsiveness. My understanding is that my colleague the Minister for communications, Deputy O'Donovan, has had engagement with these companies. However, on foot of what the Deputy raised, I will ask him to specifically follow up in respect of Connemara and to come back to the Deputy directly.

I wish to raise a similar issue. It is the very same in County Mayo. We are two months on but we do not have phone lines, which has very serious consequences. To add further insult to injury, bills are being sent out. People are being asked to pay bills for a service they do not have. I have written to the consumer protection commission on that because I am sure that is not allowed. This is an issue that has to be addressed.

I also wish to ask about the humanitarian assistance scheme, which is inconsistent and deeply unfair. Some people are getting assistance while others are not. People are being asked for receipts, which they were not told about at the time. They are now being told that loss of food is not covered under the scheme and that people should claim through home insurance. This is completely unfair. Not all households have insurance. For most of the householders I speak to, their insurance involves an initial amount that they must pay out of pocket before the insurance coverage begins to contribute. It should be sufficient for householders to confirm that they are not double claiming from an insurance provider, and that they sign for that. We have to get this sorted because we cannot promise something, on the one hand, and then find out we have a scheme that does not assist or does not apply to someone, on the other.

I thank the Deputy. I will add the communications situation she outlined to that raised in connection with Connemara. Just under 23,000 claims have been awarded and more than €5.2 million paid under the humanitarian assistance scheme. More money has been paid out under this scheme in respect of Storm Éowyn than any previous storm. That is because the storm was so bad compared with previous storms. To be genuinely helpful, I ask the Deputy to provide my office with details of any specific cases. I will link with the Minister, Deputy Calleary, regarding them. There are two issues. We want to make sure that if someone has an entitlement to support, he or she is getting it and, as regards the review of the storm, it would be good to see specific examples of any changes to the scheme that may be required. My understanding is that the Minister, Deputy Calleary, has put a process in place so that people can seek a review if they are not happy with a decision. If the Deputy sends me her examples, I will be happy to engage with her.