BusConnects reliability
Deputy Ó Cearúil complained about ghost buses, cancellations and overcrowding on C4 and W6 routes and suggested timetable changes. The Minister agreed unreliability was unacceptable and said he would speak to the NTA and TII.
We have seen that the N4 and N7 are like car parks at the moment. I believe part of that is due to service unreliability of some of the routes, particularly the C4 and W6 routes, after huge investment in BusConnects. On the C4 route, we see persistent cancellations, ghost buses and severe overcrowding. With the W6, we see the removal of the post-4 p.m. service, which is impacting students and commuters. There are then repeated delays and cancellations. I have two proposed solutions. One is timetable staggering. At present, the W6 and C4 run in convoy. These should be staggered. The second is increasing the frequency of the C4 by moving from 30 minutes to 20 minutes, particularly in areas where we have huge population growth and huge populations.
Comment on this
It is an area that is growing greatly. Lots of young families are moving in there. I have had the pleasure of being in the Deputy's constituency on a number of occasions recently. You can see the development happening there. A great frustration for me is unreliability of public transport. This ghost bus phenomenon on certain routes is not acceptable. From time to time, things happen. Drivers can be sick, and people understand if this happens now and again.
However, the increased prevalence on certain routes is a matter of grave concern. I will speak to the NTA directly and TII on the Deputy's behalf about this and put forward his suggestions with regard to the C4 and the W6 services. I myself will come directly back to him on that.