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Dáil
‹ Ceisteanna ar Pholasaí nó ar Reachtaíocht - Questions on Policy or Legislation

Branch managers pay dispute

Summary

Deputy O’Shea raises the unresolved dispute between the Department of Social Protection and branch managers. The Taoiseach says a sanctioned 10% increase was offered but arbitration is not being accepted under public-service pay frameworks.

I raise the ongoing dispute between the Department of Social Protection and the Branch Managers' Association, which represents the social welfare branch offices that continue to provide vital social services in communities across the country. In April 2018, former Labour Court chairman Kevin Duffy issued recommendations which were accepted as a full and final settlement of the issues between both parties. Those recommendations specifically provided for the ongoing consultation, regular engagement and a forum for discussion between the Department and the Branch Managers' Association. Unfortunately, relations have deteriorated in recent times and significant concerns remain unsolved. At a time when these local offices continue to provide an invaluable service, particularly in rural Ireland, it is important that constructive engagement takes place. Will the Taoiseach ask the Minister and the Department to re-engage directly with the Branch Managers' Association to facilitate meaningful dialogue to resolve the current difficulties? Surely the best way forward is through discussion, mutual respect and a willingness of all sides to find a workable solution that protects services for the public and provides certainty for branch managers.

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The Minister, Deputy Calleary, has already met branch managers. The Department of Social Protection has offered all branch managers a 10% increase in their remuneration with effect from 1 June 2026. This has been sanctioned and my understanding is that a number of branch managers have accepted the increase, but the Branch Managers' Association has refused the increase. I am told the Department is not in a position to agree to this request for arbitration either collectively or individually. Across the board, the Government has public service norms, pay norms, and various frameworks to govern issues that arise in respect of remuneration.

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