Written answer
Departmental Data
The Decision Support Service offers manual EPA applications for those unable to use digital services and will review the process before 2027.
3020. Deputy Maeve O'Connell asked the Minister for Children, Disability and Equality if her Department will improve availability of a paper-based application form for the setting up of enduring power of attorney. [58391/26]
Comment on this
3021. Deputy Maeve O'Connell asked the Minister for Children, Disability and Equality how an individual can obtain a paper-based application for enduring power of attorney. [58392/26]
Comment on this
I propose to take Questions Nos. 3020 and 3021 together.
I thank the Deputy for their question regarding applications for Enduring Powers of Attorney (EPAs). EPAs are a vital advance planning tool that enable adults to plan ahead for a time when they may have diminished decision-making capacity, ensuring that a person’s wishes are known and respected.
Ensuring that the application process is accessible to those seeking to plan for the future is key. It is important to note that, while the Decision Support Service (DSS) operates a digital-first policy, it is not a digital-only policy. Under the accessibility policy introduced by the DSS in July 2024, digital applications are promoted in order to ensure that applications can be processed in the most efficient and timely manner possible.
In line with its accessibility policy, the DSS has made available a manual application process for people who are unable to use the MyDSS portal, even with support, for reasons including disability, limited digital skills or lack of connectivity. The DSS works with individuals to identify the most appropriate route to enable them to complete their EPA application. The accessibility policy can be found in full at https://www.decisionsupportservice.ie/resources/accessibility-policy or a person can contact the helpdesk by freephone at +353 (01) 211 975 or by email at [queries@decisionsupportservice.ie] where they will be guided through the process step by step.
As of the end of June 2026, over 7,400 EPAs have been registered by the DSS, with approximately 6,000 of these having been registered since the introduction of the accessibility policy. These figures indicate good engagement with the EPA application process, and a growing awareness by adults of the importance of planning for the future.
The Department will continue to work with the DSS and other stakeholders to ensure that the EPA application process remains accessible and fit for purpose. The 2015 Act provides for a review of its operation and effectiveness within 5 years of its commencement. The Department intends to commence work on this extensive review before the end of 2026.