695. Deputy John McGuinness asked the Tánaiste and Minister for Finance when the adjudication is likely to be completed on a complaint that was submitted to the ombudsman five years ago (details supplied); and if the matter will be expedited. [61177/26]

The Financial Services and Pensions Ombudsman (FSPO) provides an independent, fair, impartial, confidential and free service to resolve complaints made by consumers (including small businesses) about the conduct of a regulated financial service provider or pension provider.

The FSPO advises that it cannot comment on individual complaints or confirm receipt of complaints in relation to any individual financial service provider, pension provider or complainants.

Parties to a complaint can engage with the FSPO directly on matters relevant to their complaints.

Members of the Oireachtas seeking information relating to the FSPO can also do so through a dedicated email address: oireachtas@fspo.ie

The FSPO also publishes an annual Overview of Complaints, which provides a comprehensive overview of complaints and trends in the making of complaints to the FSPO.