Written answer
Taxi Regulations
The Minister referred questions on app fare disclosures, driver protections, authoritative receipts and dispatch regulation review to the NTA, which regulates SPSVs.
176. Deputy Aengus Ó Snodaigh asked the Minister for Transport the obligations on app dispatch operators to show a taxi driver the exact final fare charged to their passenger (details supplied); the protections that exist for the driver who correctly entered the lower meter amount in an event where a passenger claims to have been charged more than the meter; which document is the authoritative expense record where the app transaction and taximeter receipt contain different amounts; and if issues relating to these questions will be addressed in the current review of dispatch-operator regulation. [64175/26]
Comment on this
The regulation of the small public service vehicle (SPSV) industry, including regulations concerning the issuing of fare receipts and the ongoing review of dispatch operator licence regulations, is a matter for the independent transport regulator, the National Transport Authority (NTA), under the provisions of the Consolidated Taxi Regulation Acts 2013 and 2016. I have no role in the day-to-day operations of the SPSV sector.
Accordingly, I have referred your question to the NTA for direct reply. Please advise my private office if you have not received a reply within 10 working days.