186. Deputy Paul Murphy asked the Minister for Public Expenditure, Infrastructure, Public Service Reform and Digitalisation whether his Department has plans to introduce a 'tell us once' approach whereby people would be able to inform a single public body about the death of somebody, instead of having to inform multiple different public bodies. [66023/26]

The overarching approach to implementing a ‘tell-us-once’ approach to public service delivery can be found across the Better Public Services - Public Service Transformation 2030 Strategy, the Digital Public Services Plan 2030 and the Action Plan for Designing Better Public Services - A roadmap for delivering more efficient and user-centred public services across Government.

A core principle across each of these plans is the design of better public services centred around the different life events during which a person may need to interact with a public service body, in a way that promotes co-creation of seamless services by relevant departments involved in providing services for that life event, in a way that obviates the need for service users to continually provide the same information to different providers.

Supporting the Bereaved is a Phase 1 Life Event under the Digital Public Services Plan 2030, led by the Department of Social Protection. DSP have convened a Life Event Working Group to support collaboration, share knowledge, ensure its progression, deliver seamless, joined-up services that are more convenient, accessible and user-friendly. In line with the Action Plan for Designing Better Public Services, this work has examined user journeys for people interacting with these services with a view to streamlining and improving them, including reducing the number of times people have provide the same information and promoting more effective information sharing across departments, subject to any relevant data protection safeguards that might apply.