37. Deputy Naoise Ó Cearúil asked the Minister for Public Expenditure, Infrastructure, Public Service Reform and Digitalisation the measures being used to assess progress towards the targets contained in the Digital Public Services Plan, including the objectives of making all key public services available online and achieving 90% digital uptake of applicable services by 2030. [74876/26]

The Digital Public Services Plan 2030 sets out a roadmap for the delivery of seamless, inclusive and user-centred digital public services. Implementation of the Plan is underpinned by a significant programme of work across Government to realise the benefits of digital transformation and artificial intelligence, improve outcomes for citizens and businesses, and ensure public services are delivered in an efficient and financially sustainable manner.

The Plan includes clear measures to assess progress towards its core objectives, including making all key public services available online and achieving 90 per cent digital uptake of applicable services by 2030. As part of the implementation of the plan, my Department established a baseline against which future progress will be measured, with the percentage on online services due to increase from approximately 50% in 2025 to over 90% by the end of 2028, with all remaining services becoming fully available online by the end of 2030.

Key to ensuring that these digital services are designed and delivered in a convenient and user-friendly way is the adoption of a design-led approach that seeks to integrate related services in a more streamlined and seamless way. To achieve this the Plan integrates 189 key public services into 17 priority life-event groups, which will be developed in three phases through to 2030. The first phase commenced in 2026 with the establishment of four life-event groups: Birth of a Child, Supporting the Bereaved, Transition to Further and Higher Education, and Accessing Social Housing. These groups bring together the Departments and public bodies responsible for the relevant services and are tasked with redesigning services around user needs rather than organisational structures.

To monitor implementation, each service provider and life-event group provide twice-yearly updates on a range of indicators, including the online availability of relevant services, the extent of end-to-end digital delivery and utilisation rates of online services.

By redesigning services around citizens' life events, promoting the reuse of common digital infrastructure, reducing duplication across public bodies and supporting greater automation and data-driven decision-making, the Plan aims to deliver more integrated, efficient and responsive public services that improve outcomes for citizens and help reduce administrative costs.