Mortgage code enforcement
Senator D’Arcy calls for a debate on the new mortgage code and says bank employees who misapply the mortgage-arrears process should face disciplinary action.
I wish to raise a matter I raised last week. On the matter of mortgage arrears, where people who work for the banks do not give clients the correct code of conduct on the mortgage arrears resolution process, MARP, they should be sacked. I raised the matter last week during the debate on the Central Bank (Supervision and Enforcement) Bill 2011 and information came to me, via the Minister, that in the event of a person not adhering to the code of conduct, there is a power whereby their role can be changed. I call for a debate with the Minister for Finance on the new code of conduct which we have been told is imminent. What I am seeking is that the Central Bank (Supervision and Enforcement) Bill be amended to ensure that an employee of a financial institution who does not adhere to the correct code of conduct and does not give the client the opportunity to take the mortgage arrears resolution process should be sacked.