Train delays and St John's hospital
Senator McGahon highlighted repeated Enterprise train delays and cited Denmark’s passenger-compensation model. Senator Byrne welcomed funding for St John’s Hospital in Limerick, noting extra staffing and capacity for the mid-west.
A number of weeks ago, I raised the issue of train delays, particularly on the Enterprise service between Dundalk and Belfast where there were 21 individual delays over a 13-day period. I did some research about what happens on the Continent and discovered that the Danish system is really effective in the context of train delays, travel guarantees and the money given back to customers. In Denmark, if a train is delayed by 30 minutes, passengers get a 25% discount on the value of their tickets. If it is 60 minutes late, the discount is 50% and if it is 90 minutes late, the discount is 75%. If the train is 120 minutes late, passengers get the full value of their tickets back. In Ireland, if the delay is one hour passengers get a certain amount in travel vouchers. If the delay is between one and two hours, they get 50% in travel vouchers. If the train is two to three hours late, they get 100% in travel vouchers. The difference is vast. I accept that Scandinavian and continental European countries have had more of a train culture than there has been in Ireland, but we are trying to get more people to move in that direction and out of their cars.
One of the barriers to getting the train that I see every day in Dundalk, where I come from, is that people are not guaranteed to get into work on time. They may be getting trains an hour or 90 minutes earlier in order to get to work on time. If we put a bit of accountability on Irish Rail such that there would be financial penalties for the company and financial reward for consumers if trains are delayed, it would go a long way towards encouraging more people to take the train. They would know that if there were exceptional delays, there would at least be value for money given back in the context of their tickets. If I buy a €28 return ticket from Dundalk to Dublin but am standing the whole way, that does not make sense either. I will bring this matter up in the House again in the autumn in order to see if we can move it forward.
Comment on this
I welcome the €1.4 million that was announced for St. John's hospital in Limerick last Friday, when the Minister, Deputy Stephen Donnelly, visited the hospital. It means the medical assessment unit at St. John's hospital will now operate seven days a week. This is really welcome. With that comes ten extra staff in the medical assessment unit, including a consultant, two doctors, nursing staff, a porter and an administrator. It will create more than 2,000 extra medical assessment unit places per annum in the mid-west and will help to relieve the pressure at University Hospital Limerick. We had a very interesting visit with the Minister. We met staff at the hospital, the CEO and the board. There is certainly a lot more potential there at St. John's hospital. The CEO and her team spelled out the issues they would like the Minister to address. I am always giving out but this is very welcome news.
I want to be associated with the expressions of sympathy for the two boys who died on Ios. I am also thinking of Greig Oliver of Munster Rugby and Garryowen FC, my club, who was killed in a paragliding accident. His son Jack was due to play with the Ireland under-20s today.
I congratulate the under-20s, who won their match today in South Africa under difficult circumstances because the death in the paragliding incident yesterday was not easy for the team. Our thoughts are with the Oliver family today and all associated with them.