Uniform Administration of Supplementary Allowance
The Minister said the scheme was monitored but acknowledged it was not yet operating as efficiently or consistently as desired. He would consider further training for officers and said he was aware of complaints about uneven approaches.
asked the Minister for Social Welfare if he is satisfied that the supplementary welfare allowance scheme is being operated in a uniform way throughout the country.
Comment on this
I am reasonably satisfied that the supplementary welfare allowance scheme is being operated in a uniform way throughout the country. To ensure that this is so, the scheme, which is under my general direction and control, is being monitored by my Department.
Comment on this
Is there any intention to give briefings to the officers who are implementing this scheme, about the provisions of the new scheme?
Comment on this
Prior to the introduction of the scheme a three days' seminar for the superintending community welfare officers is held. This situation can be kept under review. The operation of the scheme is still tentative. I am still not fully satisfied that it is operating as efficiently and as satisfactorily as it should.
Comment on this
I am reluctant to express too many ideas on this matter, but is the Minister aware that there have been a number of complaints about the method of approach of certain officers in different parts of the country towards this scheme? Would the Minister accept that it would be a good idea if all the officers rather than just the supervisory officers were given a course in the various aspects of the new scheme?
Comment on this
I will consider that. They are all fairly experienced officers. As the Deputy knows to a large extent the scheme is similar to the one which they operated before. Perhaps there is need for further instruction and further briefing.
Comment on this
Is the Minister aware of complaints, unhappiness and unevenness in the approach in different parts of the country?