District heating bills
Deputy O'Callaghan complained that district heating customers, including renters in his constituency, are paying excessive charges and struggling to access meter readings. The Tánaiste said the Government had acted, especially for prepaid users, asked for the specific location, and pointed to household supports and protections.
I have raised the plight of people who are reliant on district heating with the Tánaiste several times. They are paying utterly exorbitant prices for their bills. In one development in my constituency, renters tied into a district heating system by their landlord, Greystar, were blocked from getting any independent access to their meter readings.
After more than a year, they have now finally been able to see their readings and they have discovered that they are being charged through the nose, even when they do not use any heating or hot water at all. In another apartment complex, 20% of the social housing tenants have been entirely cut off from heat and hot water because they are on prepaid metres and cannot afford the outrageously high prices. People are now using basins to wash because they cannot afford showers. A steering group has been set up to look into this, but we need urgent action now. When will the Government act urgently on this?
Comment on this
The Government has acted, particularly for prepaid users. People should not be cut off.
Comment on this
They are.
Comment on this
If Deputy O'Callaghan can give me the specifics of the particular location where that happened, I would appreciate it. The package we have provided over the last 12 months amounts to approximately 3.5% of GNI and includes well over €1 billion in supports to households. There is a specific issue around district heating, which the Deputy has identified. Regarding the prepaid situation, we also brought in measures to try to deal with that and provide protection and supports.