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Dáil
‹ An tOrd Gnó - Order of Business

Unfair welfare sanction case

Summary

Deputy O'Callaghan described a homeless claimant sanctioned after missing an Intreo appointment and asked the Taoiseach to intervene. The Taoiseach said he did not know the facts, suggested the Minister for Social Protection could help, and noted payments remain conditional on genuine job seeking.

I ask the Taoiseach to consider what it would be like in this situation. Imagine you are homeless and sleeping on floors of family and friends. You are suffering from depression and have a child with additional needs who has been waiting years to get an assessment. Every day is a challenge. You turn up at the post office to collect your social welfare payment on which you rely to feed your family but you are told to go to the Intreo office and are turned away. You go to the Intreo office and are told that you have been sanctioned for failing to turn up for an appointment, one which you never knew about because you have not been receiving letters since you became homeless. This is an appalling way to treat vulnerable people who are at their wits' end and need support. The Taoiseach said earlier that no one should be judged until all the facts are established. Is this not judging people before any facts have been established? Does the Taoiseach agree that this cruel and inhumane treatment of vulnerable people needs to end?

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Leo Varadkar The Taoiseach Fine Gael

I do not know the facts of that case so it is impossible for me to comment on them in full. The Deputy might make the Minister for Social Protection, Deputy Humphreys, aware and she might be able to assist the person concerned. It is the case that jobseeker's payments are conditional on people genuinely seeking work, education and training, but I can absolutely understand how somebody might not get a letter or might not have got correspondence. I am sure there are practical arrangements in place where that occurs. Perhaps if the Deputy shares the details with the Minister, she can see what she can do.

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