138. Deputy Rory Hearne asked the Minister for Housing, Local Government and Heritage the number and nature of technical or operational issues identified with the DION system since its introduction; the dates on which such issues arose; the current status of each issue; and if he will make a statement on the matter. [44412/26]

Project Díon is a large scale digital transformation project being led by my Department with relevant stakeholders (including the local authorities) to introduce more streamlined, efficient and automated processes and enhanced reporting capabilities across over 30 housing programmes.

To support the implementation of Díon and the Change Management process, significant engagement with both internal and external stakeholders including Department Business Units, local authorities and approved housing bodies has taken place which involved in-person roadshows, analysis and development workshops, one-to-one training and familiarisation sessions, along with continued and post go live communication and support.

The initial post-go-live period for any large scale digital transformation project naturally involves a phase of user familiarisation and system embedding. As users transition away from long-standing legacy processes, some operational and user issues are to be expected. My Department has anticipated this learning curve and has in place a support team who work with the developers' dedicated technical support team to resolve issues as they arise.

Since partial roll-outs of Phase 1 were completed in November 2025 and March 2026, over 200 requests for support have been raised with the developers with over 150 being resolved to date. My Department is working hard to ensure delivery of the Díon solution to maximise the benefits from up-to-date technologies for all those involved in housing delivery.