Ceisteanna—Questions . Oral Answers . - Telephone Service .
- Automatic dialling in Cappawhite and Hollyford 2 speeches
Automatic dialling is expected in Cappawhite towards the end of the year and in Hollyford early next year.
Seán McCarthy, John F. Donnellan
- Telephone service for Dublin 11 applicant 2 speeches
A Dublin 11 applicant who applied three years earlier is expected to receive telephone service within about a year.
Mary Flaherty, John F. Donnellan
- Delayed Dublin 5 telephone connection 8 speeches
The service was provided on 1 April, months after fees were paid. The Minister said a faulty cable caused the delay and denied it was normal.
Vincent Brady, John F. Donnellan
- Dublin exchange response times and staffing 11 speeches
The Minister reported an average 13-second response time and average staffing of 1,920 operators in 1981 and 1,815 in 1982. Brady disputed the response-time figure, citing evening difficulties and the departure of over 250 part-time operators; the Minister said service was gradually improving.
Vincent Brady, John F. Donnellan, Thomas J. Fitzpatrick, Terry Leyden
- Automatic telephone service for Ballinamult 16 speeches
The Minister forecast service early next year, while Fahey challenged the delay and an unfulfilled commitment. The Minister attributed difficulties to the Ballinamult building, expected in 1979 but handed over in January 1981, and said he had no further explanation for the late completion.
John Fahey, John F. Donnellan, Thomas J. Fitzpatrick, John M. Kelly
- Telephone kiosk for Kilross 13 speeches
The Kilross kiosk remains under review, with no firm installation date; the Minister promised to act and forecast provision next year. McCarthy pressed him on the delay and the lack of emergency access, while a further question about the delay went unanswered.
Seán McCarthy, John F. Donnellan, John Fahey, Thomas J. Fitzpatrick
- Telephones per 100 people 2 speeches
There were 22 telephones per 100 people in Ireland at the end of 1982.
John P. Wilson, John F. Donnellan
- Telephone kiosk for Kilcurley 9 speeches
Kilcurley was not included in that year's kiosk programme but may be considered for a future one. The Minister said a site had been selected and that the application competed with others for similar services; the remaining question was deferred.
Seamus Kirk, John F. Donnellan, Thomas J. Fitzpatrick
asked the Minister for Posts and Telegraphs when automatic dialling will be made available to subscribers in the Cappawhite and Hollyford areas, County Tipperary.
Comment on this
: It is expected that automatic dialling will be made available in the Cappawhite area towards the end of this year and in the Hollyford area early next year.
22.
Comment on this
asked the Minister for Posts and Telegraphs when a telephone service will be provided for a person (details supplied) in Dublin 11 who applied three years ago.
Comment on this
asked the Minister for Posts and Telegraphs the reason a telephone service has not been provided for a person (details supplied) in Dublin 5 who paid connection and rental fees last September for service which was to have been provided before Christmas.
Comment on this
: Does that mean service was provided almost six months after connection fees and advance rentals were paid? Is that the normal situation?
Comment on this
asked the Minister for Posts and Telegraphs the duration of time before a subscriber obtains a reply to a call to the Dublin telephone exchange after dialling; and the total number of operators employed in the Dublin telephone exchanges in 1981 and 1982.
Comment on this
: The average time taken at the central telephone exchange in Dublin to reply to callers is 13 seconds. The average number of operators employed in 1981 was 1,920 and in 1982 was 1,815.
Comment on this
: I noticed that the Minister could not keep a straight face when giving that reply. Has he tried to dial the Dublin telephone exchange any evening after 6.30 p.m.?
Comment on this
: Is the Minister aware that more than 250 part-time operators were let go some months ago and have not been replaced? Is that contributing to the present foul-up in the telephone exchange?
Comment on this
: The speed of answer at the exchanges at Dame Court, Saint Andrew Street and Hely Buildings is improving gradually, whether Deputies believe it or not. The average time to reply to a caller is 13 seconds.
Comment on this
: There are very few supplementaries one could ask arising out of the Minister's reply, but he knows as well as I do that his reply is totally inaccurate.
25.
Comment on this
asked the Minister for Posts and Telegraphs when an automatic telephone service will be provided for the Ballinamult area, County Waterford.
Comment on this
: There was no undue delay. Like every other place, service will be provided as soon as possible.
Comment on this
: Surely the Minister is not serious when he gives that type of reply. There has been a long delay in this case and a commitment was given a long time ago——
Comment on this
: ——which has not been honoured. Why do we have to wait until next year for a service which was ready last year? What difficulties arose in the provision of this service?
Comment on this
: Is the Minister saying no difficulties were encountered as regards the provision of this service?
Comment on this
: Considerable difficulties have been experienced in providing the Ballinamult building. Completion was expected in 1979 but the contractors did not hand over the building until January 1981.
Comment on this
: First the Minister said there was no delay involved in the provision of this service but he has now admitted there was. Perhaps now he will answer my supplementary. What caused the delay and what length of time was involved?
Comment on this
: Completion of the building was expected in 1979 but it was not completed until January 1981.
Comment on this
: These were the good times and we are supposed to be on our knees praying to get back to them.
Comment on this
asked the Minister for Posts and Telegraphs when a telephone kiosk will be provided at Kilross, County Tipperary, as promised last year.
Comment on this
: The current kiosk programme is under review at present and it is not possible to give a definite forecast as to when the kiosk will be provided at Kilross. I will communicate with the Deputy as soon as the review is completed.
Comment on this
: A submission is being made to the Government in relation to this kiosk. There is no definitive answer to the reason why there was such a long delay.
Comment on this
: Does the Minister realise that his predecessor, Deputy Harte, faithfully promised in November 1981 he would instruct his Department to have this kiosk installed immediately, because there is no kiosk in this village and people cannot get emergency services. The Minister's predecessor appreciated the problem. I wonder what has happened in the interim?
Comment on this
: Is there any mention in the Minister's brief of the reasons for the delay, because there have been considerable delays? The Minister should tell the House the reasons for the delay.
Comment on this
asked the Minister for Posts and Telegraphs the number of telephones per 100 of the population in Ireland at the end of 1982.
Comment on this
: There were 22 telephones per 100 of the population in Ireland at the end of 1982.
28.
Comment on this
asked the Minister for Posts and Telegraphs when a telephone kiosk will be erected at Kilcurley (Kilkerley), Dundalk, County Louth.
Comment on this
: Kilcurley is not included in this year's programme. It will be considered for inclusion in a future programme.
Comment on this
: What is the difficulty with the erection of the kiosk since there is a telephone available in the post office?
Comment on this
: It is not included in this year's programme in competition with other applications for similar services.
Comment on this
: Since it is simply a matter of taking the telephone out of the nearby post office and installing it in the kiosk, could the Minister tell us why it is not included?
Comment on this
: It is not included for the simple reason that it would be in competition with other applications for similar services.